To professionally and efficiently provide assistance to our customers.
******Entry Level***********
Potential Schedule
Sunday-Off
Monday-9:30-6:00
Tuesday-9:30-6:00
Wednesday-9:30-6:00
Thursday-Off
Friday-9:30-6:00
Saturday-9:00 to 5:00
· Dependable with an excellent attendance record. · Above average communication skills. · Above average knowledge with symbol unit technology. · Proficient knowledge of EPOS order collection software and processes. · Above average knowledge to explain MDI statements, invoices, and recaps. · Proficient knowledge of OnDemand and Visual Info. · Proficient knowledge of Cisco Agent call center system. · Above average skills in problem resolution. · Above average skills to meet deadlines and work in a fast-paced environment. · Proficient in Microsoft Office and ten key. · Proficient knowledge of HEAT CRM software. · Demonstrate a sense of urgency in creating customer satisfaction. · Self-motivated and be able to work without a lot of supervision. · Must be able to work flexible hours.
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